6.2 Service Restart Procedures

6.2.1 Restarting VGN Chains#

Each VGN chain card in the VGN Chains tab includes a Restart button (see Section 2.7.2.3). Click this button to restart the VGN service for a specific chain. This is useful when a chain displays OFFLINE status or when connections are failing.

6.2.2 Power Cycling Honeypot Agents#

The Guardpots module (see Section 2.2) displays operational status for each honeypot instance. Agents showing Offline status may require a restart on the host machine. The Update All button (see Section 2.2.8) can also be used to re-establish connections to all agents by triggering the update process.

6.2.3 VMware Virtual Machine Power Operations#

For the central Guardpot appliance deployed as a VMware virtual machine (see Section 1.1), standard VMware power operations are available. During initial deployment, the Power on virtual machine after creation option, as shown in Figure 1.1.1-4, can be enabled. If the appliance becomes unresponsive, use the VMware console to restart the virtual machine gracefully.

Important: Before restarting the virtual machine, ensure that no critical operations such as system updates (see Section 3.3) or backup processes (see Section 3.4) are in progress.

6.2.4 Web Interface Session Recovery#

If the web interface becomes unresponsive, verify DNS resolution is working correctly (see Section 3.2.4). If the issue persists after confirming network connectivity, restart the virtual machine through the VMware console.

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